Learn how Northrop Grumman, a prominent defense contractor, manages customer demand, available resources, finite capacity, and cross-functional teamwork to support end-item demand in a highly technical and often unique product environment. It's challenging to achieve accurate and responsive schedules in project-dense engineer- and make-to-order environments, due to many competing objectives. Engineer-to-order environments place even greater pressure on the timely support of customer needs. At Northrop Grumman, product design starts with the customer's needs, which often leads to new and unique technologies and configurations. Cutting edge design, coupled with ever-shrinking response time, puts enormous pressure on supply chains to support demand at quality levels which meet or exceed customer expectations. Functional teams across the supply chain all have a role to play, and these finite resources must be managed to support the customer's goals. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.