When seeking new outsourcing opportunities and strategies to manage risk and maximize team performance, using real-world case studies is a highly effective way to learn what has worked and what hasn't worked for other organizations. Whether you directly manage outsourced suppliers or work through a service provider, outsourcing is a multifaceted process with goals that include lowering costs, managing quality, gaining operational efficiencies, enabling access to external resources, and many others. This joint presentation includes the perspectives of an outsourcing service provider and a manufacturer who will share sourcing and procurement best practices and strategies. Learn outlined solutions to address some of the challenges you might encounter in areas including QA, auditing, ethics, product development, cost drivers and cost justifications, and navigating in a low-cost, offshore environment. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.